First, take a deep breath. I know, it can be really scary when you can’t figure out how to log into your website. What if you can never get in there again? Will you have to start over? From scratch? Wait until tomorrow when someone can resend your password to you? Of course not!
This is actually one of the questions I am asked most often, and there is a super easy answer. You don’t even have to wait for an email reply from your techie people. There are three things you’ll need to get into your site:
- The website address where you log in
- Your username or email address
- Your password
The website address where you log in
If you are in WordPress, this is super easy. Just take your normal website address and type /wp-admin at the end. This will bring you to the log-in page. For example, http://www.wordpress.org/wp-admin
Your username or email address
Once you’ve gotten to your log-in page, you’ll see a link at the bottom which says ‘Lost your password?’. Clicking this will bring you to a page which asks for your username or email address. If you know your username, enter it here. If not, your email address will be the one where you get any notifications from your website about comments, trackbacks, etc. If the first address you try isn’t found, try a few others until one works.
If you don’t hit on the right email address, the standard WordPress username is ‘admin’. It’s a really bad idea to use this, and if you are, contact us about changing this to something more secure. But, in a pinch, I’d give this one a shot.
If none of that works, you’ll probably need to contact your web host or developer to get your username.
Using the ‘Lost your password?’ tool above, you’ve entered your username or email address. Now you need to check your email for a password reset link. It should come through pretty quickly. Just click the link in the email, which will bring you back to a page where you can choose a new password. Once you’ve done that, you can simply log in to the site.
- If your username is set to ‘admin’ you’re best to change this ASAP. It means that anyone trying to access the site already has 2 of the 3 pieces of information to get into your website – the address and the username. This has to be updated in the database, so we recommend having an expert make this change
- Make your password as complicated as you can. WordPress will tell you how strong the password is, and the stronger the better. Using a combination of letters, numbers, and special characters like * or $ make your password harder for hackers to guess.
- Change your password regularly. I would recommend doing this at least every quarter, though once a month would be even better.